Shipping Policy
Effective Date: September 4, 2025
At Raloro, we are committed to delivering your orders safely and promptly. Please review our shipping policy below to understand our processing times, shipping methods, and delivery timelines.
Order Processing and Handling
Max Handling Time: We process all orders within a maximum of 3 business days.
Order Fulfillment Days: Orders are fulfilled from Monday to Friday. We do not process or fulfill orders on weekends or public holidays.
Order Cut-off Time: Orders placed before 10:00 AM will be processed on the same business day. Orders placed after this time will be processed the following business day.
Shipping Country
We currently offer shipping to the United States.
Shipping Methods
We partner with USPS as our primary carrier to ensure your package is delivered securely and on time.
Carrier Service Level
Carrier: USPS
Service Level: First Class Mail
Delivery Time
Once shipped, orders typically take 5 to 8 business days to arrive at the designated shipping address within the United States.
Shipping Costs
We are pleased to offer free shipping on all orders within the United States.
Order Tracking
Once your package is shipped, you will receive a tracking number via email, allowing you to track your shipment until it reaches your address.
Undeliverable Packages
If a package cannot be delivered and is returned to us, we will contact you to arrange reshipment. Additional shipping costs may apply.
International Shipping
At this time, we do not offer international shipping. We ship exclusively within the United States.
Sales Tax Information
Sales tax is applicable based on your location. For detailed information on sales tax rates and shipping taxability, please refer to our Sales Tax Information.
Customer Support
For any shipping-related questions or assistance, please contact us:
Email: info@Raloro.com
Phone: +1 (718) 928-5284
Address: 145-09 123rd Ave, Jamaica, NY 11436, USA
Thank you for choosing Raloro. We are here to ensure your order arrives smoothly and swiftly.